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Modern ISP Operating Platform

Run your entire ISP. One Command
Center.

Billing, network automation, mobile payments, client management, real-time analytics and HR — deeply integrated into one platform built for ISPs that mean business.

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500+ ISPs live
50,000+ clients managed
No setup fee
SoftyNex Dashboard
Monthly Revenue
৳ 4,82,000
▲ 12% this month
Online Right Now
1,247
● Live clients
Auto-collected today
৳ 96,400
bKash + Nagad
Payment integrations
Payment Methods
The reality for most ISPs

Running an ISP shouldn't feel like this.

Most ISPs are stitched together with spreadsheets, WhatsApp groups, and disconnected tools. Every day is a firefight.

01
Billing is still manual
Someone is manually calculating bills, chasing payments, and updating spreadsheets — every month, without fail.
02
No visibility into your network
Clients call to tell you their connection is down. You SSH into routers to diagnose. There's no real-time view of your infrastructure.
03
Payments are fragmented
bKash, Nagad, cash — all tracked separately, reconciled manually. Money goes unaccounted. There's no single source of truth.
The SoftyNex difference

Not billing software.
Your ISP's
operating system.

SoftyNex replaces every disconnected tool with one deeply integrated platform — built for how Bangladesh ISPs actually operate.

50K+
Active clients
▲ Growing
৳10Cr+
Payments processed
Monthly
2,100+
Routers managed
Live
99.9%
Platform uptime
SLA
Before SoftyNex
Manual billing every month
No payment tracking
SSH to manage routers
No network visibility
HR tracked in notebooks
VS
→
With SoftyNex
Billing runs itself
Real-time payment dashboard
Full router control, no SSH
Live network topology map
Full HR & payroll module
Client Management

Manage Thousands of Clients Efficiently

Every client, every package, every due date — organized in one place. Search by name, phone, ID, MAC address. Filter by zone, status, or package. Take action instantly.

clients
Full client profiles
Name, package, zone, due date, MikroTik status — everything at a glance.
mikrotik
One-click MikroTik control
Enable, disable, change bandwidth — directly from the client list. No SSH.
due
Due & expiry tracking
Active, inactive, overdue — filtered views with bulk action support.
Client Management
Active clients
11 / 24
● Live on network
Payment Automation

Smart Auto Payment Settlement

Automatically detect, verify and settle payments — bKash and Nagad SMS hits your system, and the transaction posts itself. No manual entry. No confusion.

auto
Automatic SMS detection
bKash/Nagad payment SMS parsed and matched to the correct client instantly.
settle
Auto & manual settlement
Auto-settle matched payments, manually verify pending ones — full control.
audit
Duplicate & fraud detection
Flag duplicate transactions and unknown/failed payments automatically.
Payment Settlement
Auto settled today
22 txns
▲ 94% auto-rate
Network Control

Visualize Your Entire ISP Network

A live hierarchical map of your complete network — every ISP core, zone, sub-zone, box and client visible at once. Online, offline, counts — everything real-time.

topology
Live network topology
Hierarchical, radial, and free-form views. See zone → sub-zone → box → client.
status
Real-time online/offline status
24 total, 11 active, 1 online right now — visible instantly on the diagram.
zones
Zone & box drill-down
Click any zone or box to see exactly which clients are in that area.
Network Topology
Network health
11 Active
10 Offline zones
Revenue Analytics

Real-Time Revenue Analytics

Monthly revenue broken down by period, visualized in beautiful charts. See exactly when revenue peaks, when it dips, and why. Make decisions based on real data.

polar
Polar area revenue chart
Monthly revenue comparison — spot which months outperform at a glance.
trends
Revenue trend analysis
January vs February vs March — track growth trajectory month over month.
export
Export any report
PDF, Excel, CSV — any timeframe, any breakdown, one click.
Revenue Analytics
Peak month
৳ 22k
▲ Jan & Feb
Business Analytics

Operational Intelligence Dashboard

Zone-wise problem occurrence, technician efficiency, problem type breakdown — all on one dashboard. Know which zones have issues, which technicians perform, and why clients call.

zone
Zone-wise problem tracking
Which zones generate the most support tickets — focus your resources right.
tech
Technician efficiency
Tickets solved per technician — measure performance, reward your best.
payments
Payment flow monitoring
Recent online payments and manual submissions tracked in real-time.
Operational Dashboard
Top technician
8 solved
▲ This week
Reports & Insights

Advanced Reports & Analytics

New vs left clients over 30 days, zone status sunburst, due bills by month — every dimension of your business analyzed and visualized. Know your numbers cold.

churn
New vs left — 30 days
Track client growth and churn side by side. Spot the trend before it becomes a problem.
sunburst
Zone × status sunburst
Active, inactive, left — broken down by zone. See which areas need attention.
due
Due bills by month
Outstanding collections by month — prioritize follow-ups on the biggest amounts.
Reports Dashboard
New clients (30d)
+20
▲ Growth trending
Inventory Management

Smart Inventory & Fiber Tracking

Track every piece of equipment and every meter of fiber — ONU, patch cords, TJ connectors, and fiber reels. Know what's in stock, what's in use, and what needs reordering.

stock
Product stock (PCS based)
ONU, patch cord, TJ — available, in use, damaged. Full stock visibility.
fiber
Fiber stock (meter based)
Track fiber reels by brand, core count, total vs used vs remaining meters.
alert
Low stock alerts
Get notified before you run out. Set alert thresholds per product.
Inventory Dashboard
Total stock value
৳ 2,10,450
⚠ 3 low stock alerts
Getting started

Go live in days, not months.

We handle the setup. You handle the business.

1
setup
Onboard & Import
We import your existing clients, packages, and zones. Your data, your way.
2
connect
Connect Routers
Add MikroTik routers and OLTs. SoftyNex connects and starts monitoring immediately.
3
payments
Enable Payments
Activate bKash, Nagad, Rocket. Your clients can pay from day one.
4
launch
Go Full Auto
Billing, reminders, suspensions, collections — all automated. Focus on growth.
ISPs trust SoftyNex

Used by ISPs across Bangladesh. Every day.

★★★★★
"আগে বিলিং করতে ৩ দিন লাগত। এখন সব অটো হয়ে যায়। Client list থেকে এক ক্লিকে MikroTik enable-disable — দারুণ।"
R
Rakibul Islam
MD, RK Net — Rajshahi
★★★★★
"Network topology map অসাধারণ। Zone → box → client সব দেখা যায়। Offline হলে সাথে সাথে জানতে পারি — SSH ছাড়াই।"
S
Shafiqul Alam
CEO, ConnectBD — Sylhet
★★★★★
"Payment auto-settlement সত্যিই কাজ করে। bKash SMS আসলে সাথে সাথে account update। Collection rate ৭১% থেকে ৯৪%-এ।"
M
Mahbubur Rahman
Director, SpeedNet — Chittagong
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